We are constantly on the lookout for good people - people who subscribe to our philosophy, are technically competent and can align with our culture. We offer the capable and ambitious a fast track career (not merely just another employment) to the top. On the other hand, we also accommodate valuable staff who prefer a more balanced lifestyle by working out with them work arrangements that match their interests, hours and expectations. You choose how far you want to go.

 

Qualities We Look For

We recruit 'A' candidates - those with a good Attitude. 'A' grades are secondary to us, as we believe that candidates with the right attitude can be nurtured and developed to their full potential. Our value system is built into our recruitment mechanism, where we try to size up if you have the make-up of an PayrollServe persona.

If you are keen on being a part of PayrollServe or wish to find out more about a career with us, please email your CV or questions to us.

We are currently looking for:

Customer Service Officer

Responsibilities

  • Provide quality customer service over the phone and/or email regarding our HR & Payroll software and services
  • Troubleshooting, resolving and tracking issues over the phone and/or email
  • Demonstrate effective verbal communication skills when interacting with customers
  • Follow-up on cases to ensure customer satisfaction
  • Participate in department projects / initiatives
  • Participate in quality review of workflows and system

 

Requirements

  • NITEC or Diploma in IT or HR related field
  • Ability to communicate effectively and patiently with both technical and non-technical customers
  • Proficiency in English and preferably able to speak Mandarin
  • A minimum of 1 year relevant working experience will be an added advantage
  • Able to start work within short notice
  • 5 day work week

 

Business Development Executive

We are now seeking a person who can manage high inbound lead volume and convert the leads to sales. This position requires good written and verbal skills and intimate knowledge of payroll systems and outsourcing services.

 

Responsibilities

  • Identify and develop new accounts
  • Prepare detailed quotes and proposals
  • Demonstrate product capabilities
  • Negotiate terms and conditions of the sale
  • Learn new products and capabilities on a regular basis
  • Prepare contracts and pricing strategies
  • Work with the professional services team helping to ensure a smooth transition
  • Maintain favourable customer contact to sell additional products and to establish new client references
  • Accurately record all activity in contact database
  • Prepare monthly forecasts for closes

 

Requirements

  • Knowledge of Payroll & Human Resources systems
  • At least a Diploma with 2 years of related sales experience
  • Good oral and written communication skills
  • Ability to work independently in order to effectively negotiate sales
  • Must have proven sales skills

 

Specialists

Responsibilities

  • Perform full spectrum of monthly payroll computation and processing for multiple companies
  • Ensure that all payroll payments are in accordance with local statutory and company policies
  • Able to confidently handle clients' queries on payroll and HR related matters
  • Perform monthly payroll journal entry and payroll accounts reconciliation
  • Prepare employees' IR21, IR8A, IR8S and Appendices;
  • Handle annual Auto-Inclusion of employees' income

 

Requirements

  • Minimum 2 years experience with Singapore payroll
  • Able to work independently in a dynamic & fast pace environment
  • Possess sound payroll functional knowledge  
  • Excellent interpersonal and communication skills
  • Must be able to handle high level of confidential information
  • Must have hands on experience with other payroll systems
  • Must possess reasonably good command of English