Similar to the increasing trend for retailers to implement loyalty programs, we also see a demand of retail companies moving from manual tracking to using a software. This will help to increase the productivity of the HR team and also to stay in touch with their employees.
Integrating the Employee Self-Service (ESS) and mobile application is another factor many retails companies are considering. It can be another form of communication means. It takes lot of communication and coordination to engage a diverse workforce, retain talents and managing HR cost. With the help of HR technology, retail business should see an overall improvement.