Maximum support with minimum downtime


AvailEase’s Managed Support provides a single point of support for your company’s critical IT infrastructure, end users hardware and software. Draw upon our pool of fast, reliable, flexible and experienced resources to help troubleshoot any errors or address the technical skills gaps or when workload is at its peak.




customer-service 

24x7 helpdesk

Level one remote end user support covering workstations, office applications, connectivity issues etc.

 

system 

Network Operations Center (NOC)

Real-time monitoring and proactive remediation of issues


 

maintenance 

Onsite service delivery

Depending on severity of the incident or the level of support required, our IT swat team of engineers, technical managers and infrastructure specialists will provide ad hoc technical support

consultation 

IT consultancy

As your MIS partner, we add strategic value by aligning IT requirements with your current and future business needs