Careers

Responsibilities

We are looking for an Application Developer (Robotic Process Automation/Artificial Intelligence) with responsibilities as follows:

• Research and identify appropriate tools and components, as well as develop suitable AI, RPA and Data Analytics business solutions
• Work with the IT Project Manager and end users to understand business requirements and translate these requirements into work packages for development
• Engage in project planning, testing and system deployment activities

Requirements

• Degree/diploma in Information Technology/Computer Studies
• Good working knowledge of JavaScript programming and SQL
• Knowledge of Python and/or R will be an advantage
• Any prior experience in RPA or AI projects will be highly advantageous
• Analytical mindset with the ability to help end users solve business issues through appropriate technologies
• Keen and quick learner and able to communicate ideas clearly

Responsibilities

We are looking for a Business Development Executive with responsibilities as follows:

• Identify and develop new business opportunities for IT services
• Organise and conduct sales presentations to prospective clients
• Acquire new clients and achieve sales targets

Requirements

• At least 3 years’ experience in IT sales to SME clients

Responsibilities

We are looking for a Marcom Executive who will support the Marcom Manager in planning, developing and executing all marketing activities for IT business solutions in Singapore and Malaysia.

• Assist Marcom Manager in managing the marketing/communications programme, tracking progress, ensuring adherence to the firm’s marketing strategy and evaluating performance
• Support sales team in lead generation activities
• Maintain and develop databases by gathering data from different sources
• Drive brand awareness and monitor various marketing channels, including social media platforms
• Perform administrative duties for marketing-related matters

Requirements

• Minimum 4 years’ experience in marketing and communications with proven success
• Demonstrate skills, knowledge and experience in execution of marketing and communications activities for technology solutions and services

Responsibilities

We are looking for a Business Development Manager (IT Managed Services) with responsibilities as follows:

• Develop and execute marketing strategies for IT managed services
• Acquire new clients and achieve sales targets

Requirement

• At least 3 years’ experience in delivering IT managed services to SME clients

Responsibilities

We are looking for a Technical Delivery Head (HRMS) with responsibilities as follows:

• Solution architecture and management of product road map for payroll and human resource management solutions
• Lead a team of programmers and solution architects in designing and deploying solutions as well as software development
• Work closely with business leaders to define functional requirements for supporting organisational strategy

Requirements

• Minimum 10 years of relevant technical consulting and solution architecture experience
• Good exposure to full SDLC
• Experience in handling end-to-end product life cycle that involves intensive technical development and enhancement
• Possess technical background in:
  – .NET framework, C#, VB, HTML5, CSS3, Ajax, JavaScript, jQuery, AngularJS, Microsoft SQL;
  – Object-oriented programming; and
  – ASP.NET, MVC (Web Forms, Web Services, WCF and API)

Responsibilities

We are looking for a Technical Service Lead with responsibilities as follows:

• Lead and mentor a team of system and network engineers to provide IT managed services at clients’ sites
• Manage daily operations and support the service delivery manager in all service-related activities
• Upsell project opportunities to clients

Requirements

• Minimum 3 years’ hands-on experience in deploying and managing projects from IT infrastructure design and deployment to post-implementation support for SME clients
• Must have at least 3 years’ experience in managing SME clients’ daily operations with a team of at least 3 engineers in a system integrator (SI) environment

Responsibilities

We are looking for an IT Inside Sales Representative with responsibilities as follows:

• Apply telesales methodology to initiate telephone contact with customers, ascertain buying needs, provide quotes, identify opportunities to upsell/cross-sell, recommend products and close sales
• Identify developmental potential in accounts by studying current business and market needs
• Initiate the sales process by following up on business leads via email/incoming and outgoing calls
• Increase sales engagement by following up closely and identifying clients’ needs
• Achieve sales target by servicing new/existing clients
• Use CRM to document all customer opportunities and customer activity

Requirements

• Minimum 1–2 years’ experience in IT telesales. Additional experience in customer service/sales-related environment will be an advantage.
• Understand the sales and order processing cycles in conjunction with general business cycles
• Good analytical and problem-solving skills

Responsibilities

We are looking for a Sales Manager (Payroll/Accounting Solutions) with responsibilities as follows:

• Develop and execute marketing strategies for payroll/accounting solutions
• Provide accurate and timely forecasts for monthly, quarterly and annual performance, including risk and opportunity analysis
• Engage with prospective customers
• Manage entire sales process and achieve business revenue growth

Requirements

• At least 3–4 years of experience in sales of payroll/accounting solutions
• Experience with Sage EasyPay and/or Sage 300 would be advantageous
• Independent thinker who works well in a team
• Must be self-motivated, eloquent and resourceful
• Excellent negotiation, communication and presentation skills
• Possess analytical and problem-solving skills

Responsibilities

We are looking for a Senior Application Consultant (Payroll Software) with responsibilities as follows:

• Implement and support payroll software for clients — expected to travel to 2 or 3 clients’ sites each day
• Perform the following during project engagement: understand client’s business requirements, manage full implementation life cycle, configure the payroll solution, demonstrate configurations, and help the client to test the solution
• Prepare and update required specifications and solution design documentation for clients
• Conduct user training
• Provide advice on payroll/HR best practices

Requirements

• At least 2–5 years of recent payroll processing or payroll software implementation experience
• Experience with Sage EasyPay is preferred
• Client-centric with advisory experience

Responsibilities

We are looking for an Operations Manager (Enterprise Security Solutions) responsible for the design, deployment, optimisation, knowledge transfer and support of enterprise security solutions. His/her responsibilities are as follows:

• Manage and lead a team of about 10 Security Consultants and Engineers in daily projects and maintenance support activities
• Ensure excellent customer service with support from the Service Delivery Officer/Manager
• Support presales activities when required
• Support all operational matters as instructed by the Executive Director

Requirements

• At least 7 years of team management experience
• At least 5 years of hands-on experience with log management and SIEM solutions, as well as system security
• Possess effective oral and written communication skills, as well as strong organisational skills
• Must be able to work well independently and in a highly collaborative team environment
• Comfortable with travelling to local and overseas (within the Asia-Pacific) client sites
• Possession of CISSP, CISM, CISA and/or ISMS certification will be an advantage

Responsibilities

We are looking for a Security Solutions (Project) Team Lead responsible for the design, deployment, optimisation, knowledge transfer and support of enterprise security solutions in project engagements. His/her responsibilities are as follows:

• Lead a team of Security Consultants and Engineers to implement and support enterprise security solution projects
• Integrate enterprise security solutions with network devices, operating systems, security devices and applications

Requirements

• At least 5 years of project management and support experience with IT security solutions for enterprise clients
• Experience in installing, configuring and troubleshooting operating systems and security equipment such as Linux Firewall and IDS
• Experience in scripting languages
• Possess effective oral and written communication skills, as well as strong organisational skills
• Must be able to work well independently and in a highly collaborative team environment
• Comfortable with travelling to local and overseas (within the Asia-Pacific) client sites
• Possession of CISSP, CISM, CISA and/or ISMS certification will be an advantage

Responsibilities

We are looking for a Sales Account Manager for the telco and ISP sector with responsibilities as follows:

• Acquire new accounts and work closely with new/existing customers to determine their current and future IT and information security needs
• Propose suitable products, services and/or upgrades through networking, as well as courtesy and follow-up calls
• Maintain and manage relationship with clients — being the main point of contact with clients to ensure an optimal level of service
• Prepare commercial proposals and present them to customers from the lead identification stage to the contract closure and implementation stages
• Prepare and present sales proposals, tenders, and account management plans. You will also draft contracts.
• Negotiate contract terms with clients in accordance with organisation’s policies and liaise with technical support staff regarding technical solutions and support issues

Requirements

• Minimum 3 – 4 years of experience in sales of hardware, software and networking solutions in systems integration environment
• Experience in telco, data centre or enterprise environment with an excellent track record in sales
• Independent thinker who works well in a team
• Must be self-motivated, eloquent, resourceful, and results-oriented
• Excellent negotiation, communication and presentation skills
• Possess analytical and problem-solving skills

Responsibilities

• Responsible for overall IT infrastructure of the organisation’s local and overseas offices
• Work closely with HODs to understand and collate business requirements, as well as facilitate process harmonisation, change management and effective management of the entire SDLC
• Monitor, analyse and prioritise MIS-related requests
• Manage IT-related projects, IT policies & procedures and IT budget
• Business Continuity Planning
• Manage, mentor and motivate the MIS team, including the development of team capabilities

Requirements

• At least 10 years of experience in MIS, project management or system integrator environment
• Competent in systems and network management
• Experienced in business application implementation and IT compliance audit
• Process-driven, methodical and able to see things from a business perspective

Responsibilities

• Manage full project life cycle of ERP / CRM implementation
• Identify improvement opportunities to achieve clients’ desired business outcomes
• Ensure customers’ tailored project requirements are implemented on time and within budget
• Support business development and pre-sales activities such as conducting demos, scoping assessments, build proposals, tender submissions and project delivery

Requirements

• Minimum 5 years’ experience in Microsoft ERP / CRM project implementation
• Experience in managing multiple projects concurrently, with a methodical approach
• Proven track record of managing Microsoft ERP / CRM and SDLC projects

Responsibilities
The Systems Engineer (Linux) must be well equipped with a positive attitude and a willingness to learn. You will receive on-the-job training with guidance from the Senior Engineer/IT Manager to be a fully fledged systems engineer experienced in handling Linux servers, networks and firewalls.

• Implement projects and provide post-sales support for our clients
• Installation, configuration and troubleshooting of server hardware, OS and applications
• Provide internal and external customers with Level 2/3 technical support to resolve system-related issues according to the SLA
• Respond promptly to reported incidents and provide customers with temporary/permanent solutions even after office hours
• Maintain and develop technical documentation and standard operating procedures

Requirements

• At least 3 years’ experience in a Linux environment, including troubleshooting
• Keen to learn networking and network security
• Good analytical and problem-solving skills
• Working experience in a telco environment will be an added advantage

Responsibilities
The Project Manager (CRM) must have extensive CRM/ERP project management experience, which should include overseeing the CRM/ERP implementation life cycle from the early planning stage to post-implementation. Apart from providing professional project management oversight, leadership, and expertise during every phase of CRM/ERP project implementation, you will also be responsible for fostering collaborative and positive working relationships with all the major stakeholders.

Requirements

• More than 5 years of experience in successfully managing CRM/ERP projects over their full implementation life cycle
• Experience in CRM functional implementation consulting and complex system integration will be an advantage
• Extensive hands-on project implementation experience

Responsibilities

• Prepare project plan and technical configuration specifications
• Ensure network has been configured and set up according to project requirements / specifications
• Address network issues and provide maintenance for existing clients
• Other duties as assigned

Requirements

• Bachelor’s degree in Computer Science
• Certification in CCNA or CCNP is an advantage
• Possess at least 2 years of network experience in telco or enterprise network environment
• Hands-on experience in configuring network, as well as troubleshooting and resolving network problems, including firewall configuration and troubleshooting
• Able to work independently and without supervision
• Meticulous and keen to learn new technologies
• Good interpersonal and communication skills

Responsibilities
The Program Analyst (CRM) will be part of our service delivery team to serve a diverse group of clients from various industries and countries in the region. He/she will be exposed to work involving diverse technologies.

• Hands-on development of existing and new business applications and prototypes
• Work closely with the project lead to propose technical solutions
• Ensure that solutions are delivered on time and meet required standards

Requirements

• Bachelor’s degree in Computer Science
• At least 3 years of working experience in design and development of .Net framework
• Ability to understand and implement algorithms
• Possess analytical and problem solving skills
• Ability to work under pressure of tight delivery deadlines
• Possess the following technical background
  – ASP, .Net framework with C#, VB, HTML5, CSS3, Microsoft Ajax framework, JavaScript, jQuery, AngularJS, and MSSQL
  – Object oriented programming
  – ASP.NET MVC Framework, Web Forms, Web Services and WCF
  – Domain expertise in Microsoft Dynamics CRM or Sage CRM will be an advantage

Responsibilities
The Security Consultant (Application Security) is responsible for continuous application security assessment approach planning and design and application security assessments involving source code reviews to identify vulnerabilities, analyse false positives and provide recommendations to developers to fix the issues. Training will be provided.

• Perform information gathering and analysis, as well as design a continuous application security assessment approach to fit the customer’s environment
• Implement application security assessment tools and processes
• Liaise with different stakeholders to coordinate application security assessment activities
• Ensure deployment of quality solutions that are based on best practices and achieve business results required by the customer
• Perform scanning, analysis and verification to identify recommendations for the developer to fix the issue
• Prepare assessment report for different audiences
• Liaise with the developer to interpret the remediation approach and best practice for fixing issues
• Provide coaching and knowledge transfer for customers to perform routine assessment

Requirements

• Degree/Diploma in IT or equivalent
• At least 5 years of experience in IT
• Familiar with .Net and Java Framework
• Must have good understanding of the following:
  – Application Security
  – Common Application Vulnerability
  – Secure Coding Guideline
• Experience in SDLC and DevOps is necessary
• Experience in installing, configuring and troubleshooting operating systems and applications
• Hands-on experience with programming and enterprise application development will be an added advantage
• Possess effective oral and written communication skills, as well as strong organisational skills
• Must be able to work well independently and in a highly collaborative team environment
• Comfortable with travelling to different client sites locally, and overseas (occasionally)
• Experience in software development and/or CISSP, CISM, CISA and ISMS certification will be an advantage

Responsibilities
The Pre-sales Solution Architect is responsible for technical pre-sales support. He/She will work with the sales team in a pre-sales role to develop and demonstrate proposed cyber security solutions, and position them relative to competing products.

• Work closely with the sales team and other business partners in articulating solutions to customers
• Proactively scope technical solutions required to address customer requirements, assess customers’ met and unmet needs, and recommend solutions that optimise value for both the customer and the company
• Provide technical consultancy, presentations, demonstrations and advice to customers with regard to technology, network and systems design and methodology
• Conduct Proof of Concept (POC) for customer
• Prepare solution proposals
• Assist and work together with sales team to meet quarterly sales target
• Support sales team in tendering and bidding process, and ensure tender submission deadlines are met
• Establish good relationship with the customer
• Participate in marketing events and work closely with the sales team, vendors and distributors for events organised for sales leads

Requirements

• 3–5 years of pre-sales/consulting experience with in-depth knowledge of cyber security
• Experience with security applications and appliances
• Experience in handling telco customers and familiarity with telco/ISP networks
• Strong business acumen with an interest in keeping up to date with the latest technologies
• Have excellent interpersonal, negotiation and analytical skills
• Able to work independently or as a team and resourceful in getting support to complete tasks on hand
• Demonstrate excellent verbal and written skills in English to communicate effectively with cross-functional teams
• Self-motivated and excellent attention to details

Responsibilities
The Security Consultant is responsible for the design, deployment, optimisation, knowledge transfer and support of enterprise security solutions in project engagements. Training will be provided.

• Implementation and delivery of enterprise security solution projects
• Ensure deployment of quality solutions that are based on best practices and achieve business results required by the customer
• Fine-tuning and troubleshooting to achieve optimal performance
• Integrate enterprise security solutions with network devices, operating systems, security devices and applications
• Support customers with knowledge transfer

Requirements

• Degree/Diploma in IT or equivalent
• At least 5 years of experience in IT security
• Experience in installing, configuring and troubleshooting operating systems and security equipment such as Linux Firewall and IDS
• Experience in scripting languages
• Possess effective oral and written communication skills, as well as strong organisational skills
• Must be able to work well independently and in a highly collaborative team environment
• Comfortable with travelling to different client sites locally, and overseas (occasionally)
• Hands-on experience in IT vendor network environment/system security
• Experience in log management solutions, SIEM solutions or SOC environment preferred
• Experience in software development and/or CISSP, CISM, CISA and ISMS certification will be an advantage

Responsibilities
The Security Engineer is responsible for the design, deployment, optimisation, knowledge transfer and support of enterprise security solutions in project engagements. Training will be provided.

• Implementation and delivery of enterprise security solution projects
• Ensure deployment of quality solutions that are based on best practices and achieve business results required by the customer
• Fine-tuning and troubleshooting to achieve optimal performance
• Integrate enterprise security solutions with network devices, operating systems, security devices and applications
• Support customers with knowledge transfer

Requirements

• Degree/Diploma in IT or equivalent
• At least 2 years of experience in IT or related fields
• Experience in installing, configuring and troubleshooting operating systems and security equipment such as Linux Firewall and IDS
• Experience in scripting languages
• Possess effective oral and written communication skills, as well as strong organisational skills
• Must be able to work well independently and in a highly collaborative team environment
• Comfortable with travelling to different client sites locally, and overseas (occasionally)
• Hands-on experience in IT vendor network environment/system security
• Experience in log management solutions, SIEM solutions or SOC environment preferred
• Experience in software development and/or CISSP, CISM, CISA and ISMS certification will be an advantage

Responsibilities

• Support ERP solution for external clients (SMEs and MNCs) — expected to travel to 2–3 sites each day
• Offer advice on how to optimise the use of Microsoft Navision ERP to meet clients’ business and reporting needs
• Provide clients with ERP training

Requirements

• Diploma in business-related courses/LCCI/Accounting diploma holders or equivalent (accounting knowledge is preferred)
• Possess strong interest in IT
• Possess at least 2 years’ hands-on (includes understanding user requirements, system implementation, data conversion, technical support, end-user training etc.) experience in supporting in-house customised or off-the-shelf accounting software (e.g. MYOB, UBS, QuickBooks, FACT or equivalent) or Navision ERP
• Able to advise on business workflow/automation

Responsibilities

• Creating PO/DO/invoice
• Contracts management — update contract information in system, work with clients to incorporate their requirements in renewal contracts and follow-up
• Inventory management — input stock items into system and perform weekly stocktake
• Monitor and report to vendors on sales rebates
• Monthly training administration (for clients)
• AR credit control — call client to follow up on payments and issue reminder letter
• Client management — record/update client details in system (if any)

Requirements

• Working knowledge of Sage 300 and accounting is an added advantage
• Good communication skills and ability to liaise with Chinese-speaking clients is an added advantage
• Must be a team player

Responsibilities
The Systems Engineer must be well equipped with a positive attitude and a willingness to learn. You will be trained on the job with guidance from the Senior Engineer/IT Manager to be a fully fledged systems engineer experienced in handling different types of servers, antivirus software and firewalls.

• Perform IT administration and provide support at office sites of clients from various industries
• You will be expected to travel to 3 or more sites each day
• Provide clients with MIS support, including identification of systems gaps and the suggestion of improvements to clients’ systems
• Involvement in implementation of infrastructure upgrade projects for clients

Requirements

• Candidates with a Degree/Diploma in Information Technology or relevant studies
• Possession of Microsoft-related certificates such as MCSA or other technical qualifications is preferred
• Hands-on experience with Windows environment, and experience in troubleshooting, configuring servers and email support will be advantageous
• Possess good interpersonal and communication skills
• Independent and able to work with all levels of personnel
• Able to work within tight timelines with good prioritisation skills
• Good analytical and problem solving skills