Maximum support with minimum downtime


AvailEase’s Managed Support provides a single point of support for your company’s critical IT infrastructure, and end users hardware and software issues. Draw upon our pool of fast, reliable, flexible and experienced resources to help troubleshoot any errors or address the technical skills gaps or when workload is at its peak.




customer-service 

24x7 helpdesk

Level one remote end user support covering workstations, office applications, connectivity issues etc.

 

system 

Network Operations Centre (NOC)

Real-time monitoring and proactive remediation of issues


 

maintenance 

Onsite service delivery

Depending on severity of the incident or the level of support required, our IT swat team of engineers, technical managers and infrastructure specialists will provide ad hoc technical support (on-demand or scheduled)

consultation 

IT consultancy

As your trusted technology partner, we add strategic value by aligning IT requirements with your current and future business needs



AvailEase_BCP &DR
     MANAGED IT SERVICES

       >  Infrastructure
       >  Support
       >  Backup
       >  Security
       >  Cloud
       >  Office 365
 


     INDUSTRY

      >  Managed IT for NPOs
      >  Managed IT for Financial Services 
      >  Managed IT for Professional Business Services 
 


     MEET THE TEAM

     REFERRAL PROGRAMME